Matribhumi Samachar English
In a world redefined by technological innovations, various Artificial Intelligence (AI) tools are also becoming integral parts of our day-to-day lives. Among them, with their capabilities to communicate with users via text and voice commands, chatbots are one of the most used AI-based tools nowadays. Here is a curated list of some of the popular chatbots that are making a significant impact on awareness building, customer service, communication, education, and various other key parameters of social life.
SnehAI
With over 10.2 million messages exchanged with over 1,86,000 users, SnehAI is a popular chatbot that plays a key role in creating awareness among youngsters on topics such as physical changes during puberty, mental health, consent, gender-based violence and online safety. Launched in 2019 as an extension of the Population Foundation of India’s transmedia social and behaviour change communication programme, Main Kuch Bhi Kar Sakti Hoon (MKBKSH), the chatbot offers a safe space for adolescents and young people, by providing credible information on issues about sexual and reproductive health and safe online behaviour. The chatbot also links to the Ministry of Health and Family Welfare’s Jansankhya Sthirta Kosh and gender-based violence helpline links.
Website Link: https://snehai.org/
KissanGPT
Being an agricultural country, integrating technology into farming practices is inevitable for India. Addressing the needs of farmers by providing them with insights on various aspects is the major aim of the AI chatbot, KissanGPT. Also known as the ‘agriculture co-pilot for India,’ KissanGPT offers guidance to farmers on important topics such as irrigation, pest control, crop cultivation, and soil management. One of the major highlights of KissanGPT is that users can interact with the chatbot through their smartphones in their preferred regional language to get detailed answers to their queries.
Web Link: https://kissan.ai/
ChatGPT
With its unparalleled language processing ability, ChatGPT, developed by OpenAI, is considered to make knowledge more accessible. Trained on large volumes of text, including books, articles, and web pages, ChatGPT can generate can share details on on diverse topics, from science and technology to sports and politics. It is already making a transformative effect on key areas such as education, healthcare, customer service, manufacturing, and communication, to name a few. Currently on GPT-4, the updated versions of ChatGPT are expected to revolutionise the way machines interact with humans in the future.
Zoop India
Operating on the fourth-largest railway network in the world, the Indian Railways is one of the major means of transport that millions of Indians use every day. Zoop India is the chatbot launched by IRCTC’s e-catering partner to enhance the passenger experience of these travelers. This WhatsApp chatbot allows users to order food right to their train seats using just their PNR number while traveling. Zoop has tied up with over 2,500 FSSAI-approved restaurants, food outlets, and cafes to deliver safe and hygienic food to more than 5,000 trains.
Weblink: https://www.
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