The Commonwealth Secretariat had recognized CPGRAMS as a state-of-the-art grievance redressal system for SMART Government and invited DARPG to make a presentation at the 3rd Biennial Pan-Commonwealth Heads of Public Service/Secretaries to Cabinet Meeting from April 22–24, 2024, at Marlborough House, London. The theme of the 3-day conference is “Institutionalization …
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