Tag Archives: consumer protection

In exercise of the mandate to regulate matters relating to misleading advertisements which is prejudicial to the interest of public and consumers, Central Consumer Protection Authority (CCPA) has issued guidelines for Prevention and Regulation of Greenwashing and Misleading Environmental Claims to address the issue of greenwashing and misleading environmental claims, …

The Department of Consumer Affairs, Government of India, will lead the Swachhata Hi Sewa Campaign 2024, themed “Swabhav Swachhata – Sanskaar Swachhata,” celebrating a decade of advancements in cleanliness and sanitation. This nationwide effort will culminate in the grand observance of Swachh Bharat Diwas on October 2nd reaffirming India’s dedication to comprehensive cleanliness. …

Telecom Regulatory Authority of India (TRAI) convened a meeting of the Joint Committee of Regulators (JCoR) on August 27, 2024, at its headquarters in New Delhi. Members of the JCoR from IRDAI, PFRDA, RBI, SEBI, MoCA, MeitY, and TRAI attended the meeting. Additionally, DoT and MHA representatives joined as special …

It came to the notice of the Central Consumer Protection Authority (CCPA) through National Consumer Helpline (1915-toll free number) that many grievances were lodged relating to non-refund of cancelled air tickets on account of COVID-19 lock down wherein the consumers had alleged that the travel agencies informed them that refunds have not …

The Department of Consumer Affairs (DoCA) under Ministry of Consumer Affairs, Food and Public Distribution, Government of India has launched the Right to Repair Portal India (https://righttorepairindia.gov.in/) to provide consumers with an easy access to information for repairing their products and enabling them to reuse it, thereby contributing to the …