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Hyderabad, 27th May 2025<\/strong>:\u00a0Osmania General Hospital<\/strong>\u00a0(OGH), Telangana s largest and oldest tertiary care hospital, will for the first time have\u00a0round the clock patient assistance support services<\/strong>\u00a0along with a dedicated\u00a0Help Line\u00a0<\/strong>that will assist patients for mobility, navigational support and other patient care support services.<\/p>\n Round-the-clock,\u00a0<\/strong>the\u00a0availability of patient support services particularly\u00a0wheelchairs and stretchers<\/strong>\u00a0in large and complex hospital landscape through a dedicated Help line will be\u00a0critical & lifesaving<\/strong>. For example, nearly\u00a025%<\/strong>\u00a0of the medical emergencies come in late at night, moreover the dialysis center which runs round the clock caters to\u00a0120-130<\/strong>\u00a0patients per day and multiple elective surgeries need round the clock patient assistance, apart from other intra unit shifting of patients.<\/p>\n Basheer & Sarwar Babu Khan Human Development Trust<\/strong>, (BSB HDT) has pledged to support Help Desk Services at OGH and will have\u00a0Helping Hand Foundation<\/strong>\u00a0which has been working in these hospitals for the past decade as their implementation partner.<\/p>\n Unused space besides the ramp in the OP Block besides the casualty has now been converted into a sprawling WAR Room like facility for patient assistance with a dedicated Help line\u00a07780288622.<\/strong><\/p>\n The Help Desk will be managed by a well-trained team of\u00a020 Plus<\/strong>\u00a0Volunteers from HHF in 3 shifts to for round-the-clock coverage. Apart from providing mobility assistance, the volunteers will assist patients in navigating hospital departments, will assist in OP services, unknown or homeless patient treatment etc. Many homeless patients are often found at hospital premises & with the help of social health workers at OGH, the homeless patients will be treated with dignity, cleaned up, clothed and lined up for treatment by the doctors.<\/p>\n The timely availability of wheelchairs and stretchers, particularly at night or in the wee hours, is critical in medical emergencies and by having round-the-clock services many patients will get timely assistance, which will be lifesaving, said\u00a0Dr. Rakesh Sahay<\/strong>, Superintendent of OGH.<\/p>\n Our aim is to strengthen the public health system, and we are supporting organizations like HHF, who have been working with state-run hospitals for a long time to improve accessibility and patient care in over\u00a015 Govt Hospitals<\/strong>\u00a0with\u00a080<\/strong>\u00a0Plus Community Health workers (CHWs) in the 1st<\/sup>\u00a0year said\u00a0Mr<\/strong>.\u00a0Salman Babu Khan<\/strong>\u00a0of BSB Human Development Trust.<\/strong><\/p>\n The Round-the-clock Help Desk for patients in OGH was formally inaugurated today by Mr.\u00a0Salman Babu Khan<\/strong>, in the presence of\u00a0Dr. Rakesh Sahay<\/strong>\u00a0Superintendent, OGH and other senior hospital administrators.<\/p>\n Featured Article<\/p>\n","protected":false},"excerpt":{"rendered":" Hyderabad, 27th May 2025:\u00a0Osmania General Hospital\u00a0(OGH), Telangana s largest and oldest tertiary care hospital, will for the first time have\u00a0round the clock patient assistance support services\u00a0along with a dedicated\u00a0Help Line\u00a0that will assist patients for mobility, navigational support and other patient care support services. Round-the-clock,\u00a0the\u00a0availability of patient support services particularly\u00a0wheelchairs and stretchers\u00a0in large and complex hospital …<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[131],"tags":[28858],"class_list":["post-40961","post","type-post","status-publish","format-standard","","category-regional","tag-osmania-general-hospital"],"yoast_head":"\n