{"id":42232,"date":"2025-06-13T00:29:36","date_gmt":"2025-06-12T18:59:36","guid":{"rendered":"https:\/\/matribhumisamachar.com\/en\/2025\/06\/13\/oysterlink-identifies-hospitality-roles-currently-in-decline\/"},"modified":"2025-06-15T10:25:48","modified_gmt":"2025-06-15T04:55:48","slug":"oysterlink-identifies-hospitality-roles-currently-in-decline","status":"publish","type":"post","link":"https:\/\/matribhumisamachar.com\/en\/2025\/06\/13\/oysterlink-identifies-hospitality-roles-currently-in-decline\/","title":{"rendered":"OysterLink Identifies Hospitality Roles Currently in Decline"},"content":{"rendered":"

New analysis urges workers to reskill as automation and efficiency reshape frontline roles in hospitality.<\/p>\n

Los Angeles, California–(Newsfile Corp. – June 12, 2025) – The hospitality industry is undergoing a shift, according to a new workforce analysis by OysterLink<\/a>, a career platform for hospitality professionals. Roles once considered stable entry points – cashiers, receptionists, and porters – are declining as businesses invest in automation, lean staffing, and digital guest experiences.<\/p>\n

\"Cannot<\/a><\/p>\n

OysterLink<\/p>\n

An in-depth review of U.S. Bureau of Labor Statistics data shows a clear trend: Many traditional service jobs are shrinking, and some are on track for further contraction through 2033.<\/p>\n\n\n\n\n\n\n
Job Title<\/b><\/td>\n2020 Employees<\/b><\/td>\n2024 Employees<\/b><\/td>\nChange (%)<\/b><\/td>\nJob Outlook (2023-2033)<\/b><\/td>\nWage Growth (2020-2024)<\/b><\/td>\n<\/tr>\n
Cashier<\/b><\/td>\n3,347,090<\/td>\n3,169,970<\/td>\n-5.29%<\/td>\n-11%<\/td>\n23.75%<\/td>\n<\/tr>\n
Receptionist<\/b><\/td>\n968,420<\/td>\n964,530<\/td>\n-0.40%<\/td>\n-1%<\/td>\n18.73%<\/td>\n<\/tr>\n
Porter<\/b><\/td>\n65,240<\/td>\n31,220<\/td>\n-52.15%<\/td>\n1%<\/td>\n13.44%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

“These are not short-term setbacks,” said Milos Eric, founder and general manager of OysterLink. “The decline in these roles reflects a permanent shift in how hospitality services are delivered. We’re not seeing mere recovery – we’re seeing a redefinition of what jobs are considered essential.”<\/p>\n

Entry-Level Roles Disappearing Across the Industry<\/p>\n

In many hotels and restaurants, automation has taken over basic tasks once performed by frontline workers. Guests can now check in using kiosks or mobile apps, reducing the need for human receptionists.<\/p>\n

Self-ordering systems and QR code menus continue to replace cashiers in fast-casual and quick-service environments. Meanwhile, many hotels have eliminated traditional porter and bellhop services in favor of luggage lockers or self-service trolleys.<\/p>\n

These changes, although efficient for business operations, limit access for workers who rely on entry-level jobs to break into the industry.<\/p>\n

“Hospitality has always welcomed people from diverse backgrounds, including those without college degrees,” said Eric. “But the pathway in is narrowing. Without a shift in worker training and employer strategy, we risk cutting off a huge segment of the talent pipeline.”<\/p>\n

Wage Growth Isn’t Keeping Up<\/p>\n

Although there has been some wage growth in these declining roles, it may not be enough to offset the long-term employment risks.<\/p>\n

“Wages might be going up slightly because of inflation and turnover, but the real issue is volume,” Eric explained. “If there are half as many positions available, higher hourly pay doesn’t solve the bigger employment gap.”<\/p>\n

This is particularly alarming for porters, whose employment dropped by over 50% in just four years. Receptionist roles remained relatively flat, and cashiers lost over 175,000 jobs between 2020 and 2024 – with another 11% drop expected by 2033.<\/p>\n

Urgent Need for Reskilling<\/p>\n

To stay competitive and employed, OysterLink recommends that workers in vulnerable roles begin building transferable skills.<\/p>\n